Benchmarking: Help Desk Management

Help Desk Management Benchmarking Association

Help Desk Management Benchmarking Association™ is currently a free association of help desk management professionals within major corporations. HDMBA™ conducts benchmarking studies to identify practices that improve the overall operations of the members.

To identify "Best in Class" help desk management processes, which, when implemented, will lead member companies to exceptional performance.

Sign up for the eBenchmarking Newsletter

CAPTCHA
This question is for testing whether you are a human visitor and to prevent automated spam submissions.