Benchmarking: Help Desk Management

Help Desk Management Benchmarking Association

Help Desk Management Benchmarking Association™ is currently a free association of help desk management professionals within major corporations. HDMBA™ conducts benchmarking studies to identify practices that improve the overall operations of the members.

To identify "Best in Class" help desk management processes, which, when implemented, will lead member companies to exceptional performance.

Enter your Help Desk Management Benchmarking Association username.
Enter the password that accompanies your username.